WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase
something from one of our Oh So & Co Retail Ltd sites, as part of the buying and
selling process, we collect the personal information you give us such as your
name, address and email address, this is to help us create your order for you only. When you browse our store(s), we also
automatically receive your computer’s internet protocol (IP) address in order
to provide us with information that helps us learn about your browser and
operating system to give you the best online experience possible. Email marketing is only sent out with your permission only, we do not use your data unless requested. If you do sign up to our newsletter(s) we may send you
emails about our store(s),
new products, offers and other company updates.
How do you get my consent?
When you provide us
with personal information to complete a transaction, verify your credit card,
place an order, arrange for a delivery or return a purchase, we imply that you
consent to our collecting it and using it for that specific reason only. If we
ask for your personal information for a secondary reason, like marketing, we
will either ask you directly for your expressed consent, or provide you with an
opportunity to say no.
How do I withdraw my consent?
If after you opt-in,
you change your mind, you may withdraw your consent for us to contact you, for
the continued collection, use or disclosure of your information, at anytime, by
contacting us at
mailing us at: The Old Granary, Sandy Lane, Gatcombe, Nr Newport, Isle of Wight
We may disclose your
personal information if we are required by law to do so or if you violate our
Terms of Service.
Our stores are hosted on Volusion. They provide us with the online e-commerce platform that
allows us to sell our products and services to you.
Your data is stored
through Volusion’s storage, database and the general Volusion application.
They store your data on a secure server behind a highly secure firewall.
If you choose a
direct payment gateway to complete your purchase, then Volusion stores your
credit card data. It is encrypted through the Payment Card Industry Data
Security Standard (PCI-DSS). Your purchase transaction data is stored only as
long as is necessary to complete your purchase transaction. After that is
complete, your purchase transaction information is removed.
All direct payment
gateways adhere to the standards set by PCI-DSS as managed by the PCI Security
Standards Council, which is a joint effort of brands like Visa, MasterCard,
American Express and Discover. PCI-DSS requirements help ensure the secure
handling of credit card information by our store and its service providers.
more insight, you may also want to read Volusion’s
Terms of Service here or Privacy Statement here
In general, the
third-party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they
provide to us.
If you elect to proceed with a
transaction that involves the services of a third-party service provider, then
your information may become subject to the laws of the jurisdiction(s) in which
that service provider or its facilities are located. Once you leave our store’s
website or are redirected to a third-party website or application, you are no
When you click on
links in our store, they may direct you away from our site. We are not
responsible for the privacy policies of other sites and encourage you to read
their own statements.
Our store uses Google
Analytics to help us learn about who visits our site and what pages are being
To protect your
personal information, we take precautions and follow industry best
practices to make sure it is not inappropriately lost, misused, accessed,
disclosed, altered or destroyed.
If you provide us
with your credit card information, the information is encrypted using secure
socket layer technology (SSL), we follow all PCI-DSS
requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using our site(s),
you represent that you are at least the age of majority in your country or
province of residence and you have given us your consent to allow any of your
minor dependents to use this site.
We reserve the right
we make material changes to this policy, we will notify you that it has been
updated, so that you are aware of what information we collect, how we use it. If
our store(s) is acquired or merged with another company, your information may
be transferred to the new owners so that they continue to sell products to you.
QUESTIONS & CONTACT INFORMATION
If you would like to:
access, correct, amend or delete any personal information we have about you,
register a complaint, or simply want more information please do contact us via email:
firstname.lastname@example.org Oh So Cherished, The Old Granary, Sandy Lane, Gatcombe, Nr
Newport, Isle of Wight PO30 3EA.
Last Updated: 21th February, 2019.