We've been sourcing most of the things for our wedding online for the last few months.
Basically due to the fact that we both work full time and don't have the time (or desire)
to spend our weekends scouring the shops. I've had more than a few 'nightmares'
in the last little while. People seem to think that an online business doesn't
need to bother with 'frills' such as good customer service so dealing with you has been a breath of fresh air.
You could teach them a thing or two Rosemarie!
Nicola Kenyon - Cleveland
I just heard from my friend, whose address it was being delivered to, and it has arrived just about an hour ago!
Many thanks for excellent customer service - and I love the two products! If you want me to do a testimonial for your website,
I will - many thanks for your prompt help! I work in marketing and was talking about your website to my students yesterday -
I will now be able to tell them about how it should be done!
Anne Rendall - Agnus
I just wanted to say thank you very much for the lovely wedding guest books i ordered from you.
They arrived nice and early , well packed and im really chuffed with them !!
I know that people are very quick to complain when things don't go according to plan but very slow to praise when they do!!
So I'm bucking the trend!! Will be passing on your website details to a few other friends getting married soon
Suzi Cooper - Leicestershire
Thank you so much for the really beautiful Retirement Guest Book.
It will be something that will be treasured. Thank you.
Thanks also for the incredibly speedy service - ordered at 11am on
Friday and with me on Saturday morning and that was standard delivery!!
Sheila Gray - Aberdeenshire
Many thanks for your prompt replies to my emails, you have been extremley helpful and the service has been second to none.
Thank you for the next day delivery. Once again many thanks for everything
Marie-ann - Dursley
I would just like to let you know that I received my order, Oh so Cherished Wedding Photo Album, on Saturday 27th.
I did have to collect it from the local Post Office as I was out when the postman came. But this was not any trouble what so ever.
I was amazed at this speedy delivery, especially knowing where you operate from. I would like to say also that
I think it will be a lovely present to give to my son and future daughter-in-law.
I may order another one for my older son who married his Brazilian fiance in Brazil earlier this year.
They are still sorting out the vast amount of wedding photographs that were taken and I am not sure my daughter-in-laws taste in this sort of thing yet.
I will certainly keep this in mind. Once again thank you so much for the speedy delivery and well done to all.
I would certainly recommend your services to others.
Barbara Blake - Cotswalds
I just wanted to say thank you so much for the efficient and friendly service I received from you this week!
I was delighted to receive our guest book this morning, I am so impressed with how quickly you managed to send it out -
with the wedding being a week today you have eased one of the things on my mind, thanks again!
Kate Bligh - Norfolk