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Frequently Asked Questions
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Stock Availability

We like to give accurate stock information when you place your order. Our system is fully automatic, so when orders are placed by a customer stock levels go down.

How can I tell if something is out of stock?
We cannot ensure permanent availability of all items, although we try our hardest. Some goods sell much better than we predict, but if a product is out of stock you'll be alerted on the product page like this:



You'll also be alerted in the basket and throughout the checkout process. If you don't see the red cross, then it's in stock, and you'll see In Stock .

You can still order items not in stock
If something is out of stock the product will be currently on its way from our supplier and in shortly. You can still place an order to ensure you don't miss out. Products could be back in stock from anything between 2 and 7 working days. But please allow up to 7 working days and remember that delivery times are in addition to this.

Thank you for your patience.